This Privacy Policy explains what information Skylimits Elevator collects when you contact us or submit a request, how we use it, and the choices you have. It applies to this website and the forms, phone, and email we use to respond to service requests.
Information We Collect
We collect the information you choose to provide when you request service or contact us, including:
- Your name, phone number, and email address
- Your city, building or property name, and the service you need
- The message you send describing the issue or request
- Files you upload, such as inspection reports or equipment photos
- Basic technical information your browser sends when you submit a form, which may be used to help prevent spam
We do not ask for sensitive personal information, and you should not include payment card details or other sensitive data in a form or message.
How We Use Your Information
We use the information you provide to:
- Respond to your request and follow up about elevator service
- Review inspection reports, photos, and equipment details you share
- Prepare written quotes and coordinate any agreed work
- Keep records related to your request and our communication
We do not sell your personal information.
Forms and Service Providers
Our website is hosted on Netlify, and our contact and request forms are processed using Netlify's form handling. This means the information you submit through a form is transmitted to and processed by Netlify on our behalf so we can receive your request. Netlify processes this data according to its own terms and privacy practices. Other technical providers, such as our email provider, may also process your information when we respond to you.
Cookies, Advertising and Third-Party Services
We use the Google tag (gtag.js) from Google Ads on the pages of this website. It sets cookies in your browser and sends information to Google — such as the pages you visit, your approximate location derived from your IP address, and basic device and browser details. We use it to measure how our advertising performs, including recognizing when a visitor reaches our thank-you page after submitting a request, so we can tell which ads lead to inquiries.
Two other third parties receive data simply because of how the site is built. Our typefaces are loaded from Google Fonts, so Google receives your IP address when a page loads. And if you use the WhatsApp button, you are taken to WhatsApp, which is operated by Meta and governed by its own privacy policy. The message we prepare for you contains only a short line about the service you are asking about — it never includes your name, email, phone number, or anything you typed into a form.
We do not sell your personal information, and we do not use these tools to build profiles beyond measuring our own advertising.
You can control this. Most browsers let you block or delete cookies in their settings, and Google offers its own controls at My Ad Center and an opt-out browser add-on at tools.google.com/dlpage/gaoptout. Blocking these cookies does not affect your ability to browse the site, call us, or submit a request form.
Data Retention
We keep the information you submit for as long as reasonably necessary to respond to your request, provide service, and maintain related records, unless a longer period is required or you ask us to delete it.
Security
We take reasonable measures to protect the information you submit. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Choices and Requests
You can ask us to access, correct, or delete the information you have provided by contacting us using the details below. We will respond to reasonable requests. You can also choose not to submit a form and contact us by phone instead.
Contact Us
If you have questions about this Privacy Policy or a request about your information, contact us at Info@skylimitselevator.com or call (813) 330-0627.
Updates to This Policy
We may update this Privacy Policy from time to time. When this policy is updated, the revised effective date will be posted on this page.